General Returns Policy

Air One Equipment, Inc. will consider refund or exchange of your purchase if the request is within our return guidelines below:

  • Items must be returned in new, unused and saleable condition. Items that have been damaged, used or were not purchased from Air One Equipment, Inc. will not be considered for return or exchange. 
  • All return requests must be made within 30 days of receipt. Any item desired to be returned after that date is subject to review by Air One Equipment, Inc. and may be non-returnable or subject to a 20% re-stocking fee. 
  • The customer will be responsible for the return shipping fees.
  • Custom Order, Custom Configured and Clearance Items are non-returnable.
  • Contact Air One Equipment by Phone (888-247-1204) or Email ( for return request information.